Serving all of California since 1995
How we collect, use, and protect your personal information.
American Scissor Lift, Inc. (“American Scissor Lift,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information obtained through our website at americanscissor.com, our SMS program, our rental and sales transactions, and any other interactions you have with us.
By using our website, submitting a form, or providing your contact information in connection with our services, you agree to the terms of this Privacy Policy.
We may collect the following categories of personal information:
We collect this information when you complete a credit application, submit a contact or opt-in form on our website, text or call one of our business numbers, make a reservation by phone, engage in a transaction with us, or otherwise communicate with us.
We use the personal information we collect to:
Mobile information and SMS opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of data described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
American Scissor Lift, Inc. operates two separate text message programs.
Customer Texting: When you text one of our business numbers, our staff may reply by text about your inquiry, quote, order, rental, delivery, billing or support request. We only reply to conversations you start. Messages in this program may come from these numbers:
ASL Rental Notifications: Automated transactional messages for customers who have opted in, sent from a dedicated notifications number. These messages may include delivery scheduling confirmations, driver en route notifications, equipment delivery confirmations, new reservation acknowledgements, invoice notifications and other account-related transactional updates.
Neither program sends marketing or promotional messages.
Opt-In: For Customer Texting, you opt in by texting one of the numbers listed above. For ASL Rental Notifications, you opt in by completing the SMS opt-in form on our website or by providing verbal consent at the time of booking your reservation. Joining one program does not enroll you in the other.
Message Frequency: For Customer Texting, message frequency depends on your conversation with us. For ASL Rental Notifications, message frequency varies based on your account activity and rental transactions.
Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.
Opt-Out: You may opt out at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further messages will be sent from that number. To stop texts from all American Scissor Lift numbers at once, submit an SMS opt-out request online. To opt back in, reply START, text us again, or submit a new request on our SMS opt-in page.
Help: For help with either program, reply HELP to any message, email admin@americanscissor.com, or call (209) 466-4399.
Supported Carriers: Both programs are available on all major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
For complete terms governing both programs, please review our SMS Terms of Service.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
SMS opt-in data and phone numbers provided for the purpose of SMS are never shared with third parties or affiliates for marketing or promotional purposes under any circumstances.
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the duration of our business relationship, and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements.
SMS opt-in consent records are retained for a minimum of four (4) years to support compliance with applicable regulations.
When personal information is no longer required, we delete or anonymize it in a secure manner.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise any of these rights, please contact us using the information below.
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us:
American Scissor Lift, Inc.
3847 Duck Creek Dr, Stockton, CA 95215
Privacy inquiries: admin@americanscissor.com
Phone: (209) 466-4399
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.
Tell us how to reach you and we will follow up with pricing, availability and condition details.
Prefer to talk? Call (844) 954-5438, Mon-Fri 7:00 am – 5:00 pm.
