Legal

SMS Terms of Service

Terms governing the ASL Rental Notifications text message program.

Effective Date: January 1, 2025
Program Name
ASL Rental Notifications
Message Type
Transactional
Frequency
Varies by activity
To Opt Out
Reply STOP
01

Program Description

American Scissor Lift, Inc. (“American Scissor Lift,” “we,” “our,” or “us”) operates the ASL Rental Notifications SMS program. This program sends transactional text message notifications to customers who have opted in to receive communications regarding their equipment rental accounts and transactions.

Messages sent through this program may include:

  • Delivery scheduling confirmations and updates
  • Driver en route notifications
  • Equipment delivery confirmations
  • New reservation acknowledgements
  • Invoice notifications and account summaries
  • Other transactional updates related to your active rental account

This program does not send promotional or marketing messages. All messages are transactional in nature and relate directly to your account activity with American Scissor Lift, Inc.

02

Eligibility & Consent

To participate in the ASL Rental Notifications SMS program, you must:

  • Be a customer of American Scissor Lift, Inc. or in the process of establishing an account
  • Provide a valid U.S. mobile phone number capable of receiving SMS messages
  • Provide explicit opt-in consent through our online SMS opt-in form or verbally at the time of reservation
Consent Is Not Required

Consent to receive SMS messages is not a condition of renting equipment, purchasing equipment, or opening a credit account with American Scissor Lift, Inc. You may decline SMS notifications without affecting your service.

By opting in to this program, you confirm that you are the account holder or authorized user of the mobile number provided, and that you agree to these SMS Terms of Service and our Privacy Policy.

03

Message Frequency & Rates

Message Frequency: Message frequency varies based on your account activity. You may receive multiple messages per rental transaction (e.g., reservation confirmation, driver en route, delivery confirmation). During periods of no active rentals, you may receive no messages.

Message and Data Rates: Message and data rates may apply. Standard carrier rates for text messaging apply based on your mobile plan. American Scissor Lift, Inc. does not charge any additional fee for participating in this program. Contact your mobile carrier for details about your text messaging plan.

Supported Carriers: The program is available on all major U.S. mobile carriers, including but not limited to AT&T, T-Mobile, and Verizon. Carrier availability and coverage may vary.

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery depends on carrier network availability and is not guaranteed. If you experience issues receiving messages, contact us at admin@americanscissor.com.

04

SMS Commands

You can manage your SMS subscription at any time using the following reply keywords:

STOP

Opt out of all SMS messages from American Scissor Lift. You will receive one final confirmation message and no further texts will be sent.

START

Re-subscribe to SMS notifications after previously opting out. Standard message and data rates apply.

HELP

Receive a help message with contact information and a link to these Terms of Service.

These keywords are not case-sensitive. You may also opt out by contacting us directly at admin@americanscissor.com, by calling (209) 466-4399, or by submitting our online opt-out form.

05

Opting Out

To opt out at any time, reply STOP to any SMS message from American Scissor Lift, Inc.

After sending STOP, you will receive a single confirmation text acknowledging your opt-out. After this confirmation, no further messages will be sent to your number unless you choose to re-subscribe.

Opting out of SMS does not affect your rental account or any other aspect of your relationship with American Scissor Lift, Inc.

To re-subscribe, reply START to any prior message, or complete a new opt-in on our SMS opt-in page. You may also submit an opt-out request online.

06

Privacy & Data Use

Your mobile number and SMS consent data are used solely to deliver transactional notifications related to your American Scissor Lift account.

No Third-Party Sharing for Marketing

Mobile phone numbers and SMS opt-in data are never shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are excluded from any data sharing arrangements and will not be shared with any third parties.

For full details on how we handle your personal information, please review our Privacy Policy.

07

Compliance & Industry Standards

American Scissor Lift, Inc. is committed to operating its SMS program in compliance with applicable laws and industry standards, including:

  • The Telephone Consumer Protection Act (TCPA)
  • The Campaign Registry (TCR) requirements for A2P 10DLC messaging
  • CTIA Messaging Principles and Best Practices
  • All applicable federal and state laws governing electronic communications

We reserve the right to modify these SMS Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued participation in the SMS program following any changes constitutes acceptance of the revised terms.

08

Contact & Support

For questions about these SMS Terms, to report issues with message delivery, or to manage your SMS preferences:

American Scissor Lift, Inc.
3847 Duck Creek Dr, Stockton, CA 95215
SMS support: admin@americanscissor.com
Phone: (209) 466-4399

Request information

Equipment

Tell us how to reach you and we will follow up with pricing, availability and condition details.

Prefer to talk? Call (844) 954-5438, Mon-Fri 7:00 am – 5:00 pm.